Only persons aged 18 or over have permission to contact us, subscribe to our newsletter, register and electronically contract the products and services offered by SEMTEE through this website. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
The personal data of third parties other than the party concerned should not be provided through this website. However, in cases in which it is necessary to make a request which justifies the provision of personal data, the person who does so shall inform the holder of the personal data in advance of all the provisions of Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR”) under the conditions set out in the provisions.
If personal data from children under the age of 18 must be provided to make a request, you guarantee to SEMTEE that you are doing so in your capacity as the father, mother or legal guardian of the minor to which the personal data relate, while also giving your express consent for the processing of said data. In this case, you must provide proof of the parental relationship or guardianship by presenting an official document such as a scanned copy of the Family Record Book. 2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In compliance with the requirements of Act 15/2003, of 18 December, on personal data protection (hereinafter, "ADCP"), and with the regulations issued under it, users of this website are hereby informed that any personal data provided to SEMTEE will be included in a file owned by SEMTEE and duly registered with the Data Protection Agency of the Principality of Andorra. 3.- Data controller, representative in the European Union, and data protection officer:
b) Representative of the controller in the European Union: If you are located in the European Union, we inform you that our representative in the European Union, for the purposes of compliance with the GDPR, is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to RepresentanteUE_Caldea@compliancegapmitigation.com
c) Data Protection Officer: Our data protection officer is Mr Miguel Pedregal Pardo, who can be contacted by sending an email to firstname.lastname@example.org
4.- Purposes of the processing of personal data, legal basis for the processing of personal data, and the storage period of personal data:
SEMTEE processes your personal data for the following purposes:
SEMTEE will store your personal data until the processing of your information request, query or complaint has been completed. If SEMTEE is required by law to store your personal data relating to a request for a longer period of time, or if it deems it necessary to do so, for example, in order to deal with any claims on your part, SEMTEE will store your personal data for this additional period of time. Once these deadlines have expired, the data will be destroyed.
c) In order to manage the reservation, purchase, shipment, delivery and payment procedures related to reservations and/or sales, SEMTEE will collect and process your personal data through the "Buy Admissions" section that is made available to you on this website for the online reservation and/or sale of products and/or services. The legal basis for this processing of your personal data is the corresponding contract through which you acquire the products and/or services. Providing your personal data for this purpose is voluntary, however, in the event that you do not provide personal data, you will not be able to purchase the corresponding product or service through this website. SEMTEE will store your personal data to facilitate the completion of the booking, purchase, delivery or payment procedures related to the reservations and/or sales made. Subsequently, these personal data will be stored for as long as is necessary to fulfil the legal obligations derived from the formalised contract, in accordance with the applicable legislation.
a) Travel agencies, hotels or other institutions that have provided your personal data to SEMTEE.
c) Third parties that do not have a relationship with SEMTEE, if the latter, in good faith, identifies the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement that is applicable; (2) enforce compliance with the terms and conditions of the product and/or service that has been purchased, including the investigation of any potential breaches; (3) and/or detect, prevent or otherwise manage fraud, security or technical problems.
d) The competent public authorities, where stipulated by law and for the purposes stipulated by law.
e) Financial institutions through which charges and payments are handled. 6.- Rights regarding your personal data:
In accordance with the Data Protection Act and its implementation regulations, SEMTEE hereby informs you that, in order to exercise your rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address email@example.com, with a copy of your passport or another national ID document attached.
Furthermore, in accordance with the GDPR, if you are within the European Union, you have the right to acquire confirmation of whether SEMTEE is processing personal data that are related to you or not, to access your personal data, and to request the amendment of incorrect data or, if necessary, request their erasure when, among other reasons, the data are no longer required for the purposes for which they were originally collected. Under the conditions stipulated in the aforementioned legislation, you can also request a restriction on the processing or portability of your personal data. If this is the case, SEMTEE shall only store your data for the purpose of filing or appealing against claims.
In certain circumstances, and for reasons related to your specific situation, you may oppose the processing of your personal data. If you have consented to processing for a specific purpose, you have the right to withdraw said consent at any time without this affecting the legality of the processing based on the consent given before the withdrawal. In these cases, SEMTEE will cease processing your personal data or, if necessary, will stop doing so for that specific purpose, except for pressing legal reasons or to file or appeal against claims.
You may exercise any of the abovementioned rights by forwarding a written and signed communication to the email address firstname.lastname@example.org, with a copy of your passport or another national identity document attached. In the event that your rights are breached, and especially when your rights have not been fulfilled satisfactorily, you may file a claim with any supervisory authority related to data protection in the European Union. You may also obtain more information regarding your rights by contacting such organisations. 7.- Security:
Last update: 25 May 2018
1.- General provisions:
2.- Types of cookies
SEMTEE uses the following types of cookies to manage and improve the services offered (both its own cookies and those of third parties):
a) Necessary cookies:
Cookies which allow the website to be used by activating basic functions such as page browsing and access to its secure areas. The website will not be able to function properly without these cookies.
b) Personalisation cookies:
Cookies which allow this website to remember certain information which, in turn, allows you to modify its functioning in matters such as, but not limited to, your preferred language.
c) Statistical cookies:
Cookies which, together with the communication of information anonymously, allow SEMTEE to understand the interaction between you and this website. Thus the information collected through this type of cookies is used to measure the activity of this website and to draw up its users' browsing profiles for this website in order to improve the service in accordance with the analysis of data related to the use of the service.
Cookies which are collected with the purpose of showing information and personalized ads to each user according to the navigation data of their session.
SEMTEE informs you that the cookies in the previous section – with the exception of the necessary cookies - may be blocked, disabled and/or removed at any time by doing the following: Clicking on 'Reject' in the banner that appears in the bottom right of the website caldea.com
For more information about blocking, disabling and/or removing cookies, please contact:
The website user can also install a browser add-on to prevent Google Analytics from sharing data with Google. The Google Analytics opt-out browser add-on is compatible with Chrome, Safari, Firefox and Microsoft Edge.