1.- Controller for the processing of your personal data, representative in the European Union and the Data Protection Officer
a) Controller:
The controller is SEMTEE, S.A., with address on Parc de la Mola, 10, AD 700 Escaldes-Engordany (Principality of Andorra) recorded in the Companies Register of the Principality of Andorra under number 6904.
b) The Controller’s representative in the European Union:
For the purposes of the EU General Data Protection Regulation, our representative in the European Union is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to RepresentanteUE_Caldea@compliancegapmitigation.com
c) Data Protection Officer
You can contact our Data Protection Officer on the following telephone +376 800 999 and email address comunicacio@caldea.ad.
2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In accordance with the Data Protection Act 15/2003 of 18 December, (hereinafter referred to as “LQDP”), in the regulations that develop it, we hereby inform users of this website that any personal data that they provide to SEMTEE, S.A. will become part of a file owned by such institution, which is duly registered with the Andorran Data Protection Agency.
3.- Provisions related to the processing of the personal data of minors and or third parties:
Participation in the relevant promotional competition, draw or lottery is only permitted for persons over the age of 18 years and no younger. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE, S.A. discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
In the event that you supply the data of a third party, you confirm that said third party has given consent and you agree to communicate the information contained in this additional data protection information to the third party who is the owner of said data, releasing SEMTEE, S.A. of all responsibility in this regard.
3.- Purpose of the processing, legal grounds for the processing and data storage period:
3.1.- SEMTEE, S.A. can process your personal data for the following purposes:
a) Through the form that SEMTEE, S.A. puts at your disposal for participation in the draws organised by said entity, SEMTEE, S.A. collects and processes your personal data for the purpose of managing your participation in the relevant competition, draw or promotional lottery.
The legal basis of this processing of your personal data is the execution of the regulatory basis of the relevant competition, draw or promotional lottery. The provision of your personal data for this purpose is voluntary, although, in the event that personal data are not provided, you will not be entered into the relevant competition, draw or promotional lottery.
SEMTEE, S. A. will store your personal data until the operations related to the relevant competition, draw or promotional lottery have been completed. Subsequently, the personal data will be stored for as long as is necessary to fulfil the legal obligations derived from the formalised contract, in accordance with the applicable legislation.
b) In specific cases, SEMTEE, S.A. will collect and process your personal data for the purpose of sending electronic marketing communications related to your products and/or services, and also regarding your promotions, offers and/or activities in general, including draws and competitions.
The legal basis for the processing of personal data is the consent that you gave by ticking the box next to the sentence “I wish to receive newsletters regarding the products and services of SEMTEE” in the above-mentioned section. You may withdraw your consent at any time. Such revocation shall only have the effect of preventing such commercial communications from being sent to you. You voluntarily provide your personal data through this form, if no personal data are provided, your request, query or complaint cannot be processed. In cases in which SEMTEE, S.A. fails to make available the referenced option of sending marketing communications or newsletters, said entity will use your personal data solely for your participation in the relevant competition, draw or promotional lottery.
SEMTEE will store these personal data indefinitely, unless you unsubscribe by clicking “unsubscribe here” at the bottom of the newsletter sent to your email address.
3.2.- If your personal data are used for various purposes that require SEMTEE, S.A. to store them for different periods of time, said entity will apply the longest storage period to them.
4. Categories of recipients, including service providers:
To achieve the aforementioned purposes, your personal data must be transferred to the following categories of recipients:
Service providers of SEMTEE, S.A. that have to process your personal data for the purpose at hand, who will do this according instructions from SEMTEE, S.A. and in accordance with their privacy policy and any other appropriate security confidentiality measures stipulated by this institution;
a) Third parties that have no relationship with SEMTEE, S.A., if the latter, in good faith, identified the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement applicable; (2) enforce compliance with the terms and conditions of the product and/or service purchased, including investigation of any possible breaches; (3) and/or detect, prevent or handle and other kind of fraud, security or technical problems;
b) The competent public authorities, where stipulated by Law and for the purposes stipulated by them.
5.- Rights regarding your personal data:
In accordance with the Data Protection Act 15/2003 of 18 December and its implementing regulations, SEMTEE, S.A. hereby informs you that, in order to exercise the rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address, comunicacio@caldea.ad, to which you must attach a copy of your passport or another national ID document.
Furthermore, in accordance with the General Data Protection Regulation of the European Union, if you are located in the European Union, aside from the abovementioned rights, you may also exercise the following rights:
- your right to limit the processing, your right to the portability of the data, your right to oppose the processing; and
- your right to lodge a complaint with a supervisory body within the scope of the European Union with regard to data protection.
You may exercise the abovementioned rights by forwarding a written and signed communication to the email address comunicacio@caldea.ad, which must contain an attached copy of your passport or another national identity document. Moreover, you can acquire further information regarding your rights by contacting a data protection control authority.
6.- Security:
SEMTEE, S.A. guarantees that the processing performed on personal data will be subject to the utmost professional secrecy, and that the required measures, both technical and organisational, have been put in place to ensure the security of personal data and to prevent the alteration, improper use, loss, theft and processing and/or unauthorised access of said data.
7.- Changes to the additional information:
This Additional Information will potentially be subject to changes that are in accordance with the applicable legislation at any time.
Last updated on the January 8th, 20191.- Controller for the processing of your personal data, representative in the European Union and the Data Protection Officer
a) Controller:
The controller is SEMTEE, S.A., with address on Parc de la Mola, 10, AD 700 Escaldes-Engordany (Principality of Andorra) recorded in the Companies Register of the Principality of Andorra under number 6904 and in the Register of Commerce of the Principality of Andorra under number 912967. Its Tax Registration Number is A-702060D.
b) The Controller’s representative in the European Union:
For the purposes of the EU General Data Protection Regulation, our representative in the European Union is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to RepresentanteUE_Caldea@compliancegapmitigation.com
c) Data Protection Officer
You can contact our Data Protection Officer on the following email address: comunicacio@caldea.com
2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In accordance with the Data Protection Act 15/2003 of 18 December, (hereinafter referred to as “LQDP”), in the regulations that develop it, we hereby inform users of this website that any personal data that they provide to SEMTEE, S.A. will become part of a file owned by such institution, which is duly registered with the Andorran Data Protection Agency.
3.- Provisions related to the processing of the personal data of minors and/or third parties:
Only persons aged 18 or older have permission to register and contract the products offered by SEMTEE, S.A. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE, S.A. discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
The personal data of third parties other than the party concerned should not be provided through this website. However, if it is necessary to carry out a request that requires the provision of the personal data of a third party, the person who does so shall inform the rightful owner of the personal data of all that is established in this additional information.
If the personal data of children under the age of 18 must be provided in order to process a request, you guarantee SEMTEE, S.A. that you are providing said data in your capacity as the father, mother or legal guardian of the minor that the personal data relate to, and also that you give your express consent for the processing of the data.
4.- Purpose of the processing, legal grounds for the processing and data storage period:
SEMTEE, S.A. may process your personal data for the reservation and/or purchasing of tickets to the facilities of SEMTEE, S.A., consequently this entity will collate and process your personal data in order to manage the booking or purchase processes, as well as to resolve any conflict that may arise and to assess the response given. The legal grounds for processing your personal data are the contractual relationship of the relevant booking or purchase. Providing your personal data for such purpose is voluntary however, if you do not provide them you will not be able to make the booking or purchase.
SEMTEE, S.A. will store your personal data in order to complete the booking or purchase procedures and the relevant payments. Later, your personal data will be stored until the limitations expire for the legal responsibilities derived from the agreement entered into in accordance with the applicable legislation.
5.-Categories of recipients, including service providers:
To achieve the aforementioned purposes, your personal data must be transferred to the following categories of recipients:
a) Travel agencies, hotels or other institutions that have provided your personal data to SEMTEE, S.A.;
b) Service providers of SEMTEE, S.A. that have to process your personal data for the purpose at hand, who will do this according instructions from SEMTEE, S.A. and in accordance with their privacy policy and any other appropriate security confidentiality measures stipulated by this institution;
c) Third parties that have no relationship with SEMTEE, S.A., if the latter, in good faith, identified the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement applicable; (2) enforce compliance with the terms and conditions of the product and/or service purchased, including investigation of any possible breaches; (3) and/or detect, prevent or handle and other kind of fraud, security or technical problems;
d) The competent public authorities, where stipulated by Law and for the purposes stipulated by them.
e) Financial institutions through which charges and payments are handled.
6.- Rights regarding your personal data:
In accordance with the Data Protection Act 15/2003 of 18 December and its implementing regulations, SEMTEE, S.A. hereby informs you that, in order to exercise the rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address, comunicacio@caldea.com, to which you must attach a copy of your passport or another national ID document.
Furthermore, in accordance with the General Data Protection Regulation of the European Union, if you are located in the European Union, aside from the abovementioned rights, you may also exercise the following rights:
- your right to limit the processing, your right to the portability of the data, your right to oppose the processing; and
- your right to lodge a complaint with a supervisory body within the scope of the European Union with regard to data protection.
You may exercise the abovementioned rights by forwarding a written and signed communication to the email address comunicacio@caldea.com, which must contain an attached copy of your passport or another national identity document. Moreover, you can acquire further information regarding your rights by contacting a data protection control authority.
7.- Security:
SEMTEE, S.A. guarantees that the processing performed on personal data will be subject to the utmost professional secrecy, and that the required measures, both technical and organisational, have been put in place to ensure the security of personal data and to prevent the alteration, improper use, loss, theft and processing and/or unauthorised access of said data.
1.- Controller for the processing of your personal data, representative in the European Union and the Data Protection Officer
a) Controller:
The controller is SEMTEE, S.A., with address on Parc de la Mola, 10, AD 700 Escaldes-Engordany (Principality of Andorra) recorded in the Companies Register of the Principality of Andorra under number 6904.
b) The Controller’s representative in the European Union:
For the purposes of the EU General Data Protection Regulation, our representative in the European Union is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to RepresentanteUE_Caldea@compliancegapmitigation.com
c) Data Protection Officer
You can contact our Data Protection Officer on the following telephone +376 800 999 and email address comunicacio@caldea.ad.
2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In accordance with the Data Protection Act 15/2003 of 18 December, (hereinafter referred to as “LQDP”), in the regulations that develop it, we hereby inform users of this website that any personal data that they provide to SEMTEE, S.A. will become part of a file owned by such institution, which is duly registered with the Andorran Data Protection Agency.
3.- Provisions related to the processing of the personal data of minors and or third parties:
Participation in the relevant promotional competition, draw or lottery is only permitted for persons over the age of 18 years and no younger. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE, S.A. discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
In the event that you supply the data of a third party, you confirm that said third party has given consent and you agree to communicate the information contained in this additional data protection information to the third party who is the owner of said data, releasing SEMTEE, S.A. of all responsibility in this regard.
3.- Purpose of the processing, legal grounds for the processing and data storage period:
3.1.- SEMTEE, S.A. can process your personal data for the following purposes:
a) Through the form that SEMTEE, S.A. puts at your disposal for participation in the draws organised by said entity, SEMTEE, S.A. collects and processes your personal data for the purpose of managing your participation in the relevant competition, draw or promotional lottery.
The legal basis of this processing of your personal data is the execution of the regulatory basis of the relevant competition, draw or promotional lottery. The provision of your personal data for this purpose is voluntary, although, in the event that personal data are not provided, you will not be entered into the relevant competition, draw or promotional lottery.
SEMTEE, S. A. will store your personal data until the operations related to the relevant competition, draw or promotional lottery have been completed. Subsequently, the personal data will be stored for as long as is necessary to fulfil the legal obligations derived from the formalised contract, in accordance with the applicable legislation.
b) In specific cases, SEMTEE, S.A. will collect and process your personal data for the purpose of sending electronic marketing communications related to your products and/or services, and also regarding your promotions, offers and/or activities in general, including draws and competitions.
The legal basis for the processing of personal data is the consent that you gave by ticking the box next to the sentence “I wish to receive newsletters regarding the products and services of SEMTEE” in the above-mentioned section. You may withdraw your consent at any time. Such revocation shall only have the effect of preventing such commercial communications from being sent to you. You voluntarily provide your personal data through this form, if no personal data are provided, your request, query or complaint cannot be processed. In cases in which SEMTEE, S.A. fails to make available the referenced option of sending marketing communications or newsletters, said entity will use your personal data solely for your participation in the relevant competition, draw or promotional lottery.
SEMTEE will store these personal data indefinitely, unless you unsubscribe by clicking “unsubscribe here” at the bottom of the newsletter sent to your email address.
3.2.- If your personal data are used for various purposes that require SEMTEE, S.A. to store them for different periods of time, said entity will apply the longest storage period to them.
4. Categories of recipients, including service providers:
To achieve the aforementioned purposes, your personal data must be transferred to the following categories of recipients:
Service providers of SEMTEE, S.A. that have to process your personal data for the purpose at hand, who will do this according instructions from SEMTEE, S.A. and in accordance with their privacy policy and any other appropriate security confidentiality measures stipulated by this institution;
a) Third parties that have no relationship with SEMTEE, S.A., if the latter, in good faith, identified the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement applicable; (2) enforce compliance with the terms and conditions of the product and/or service purchased, including investigation of any possible breaches; (3) and/or detect, prevent or handle and other kind of fraud, security or technical problems;
b) The competent public authorities, where stipulated by Law and for the purposes stipulated by them.
5.- Rights regarding your personal data:
In accordance with the Data Protection Act 15/2003 of 18 December and its implementing regulations, SEMTEE, S.A. hereby informs you that, in order to exercise the rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address, comunicacio@caldea.ad, to which you must attach a copy of your passport or another national ID document.
Furthermore, in accordance with the General Data Protection Regulation of the European Union, if you are located in the European Union, aside from the abovementioned rights, you may also exercise the following rights:
- your right to limit the processing, your right to the portability of the data, your right to oppose the processing; and
- your right to lodge a complaint with a supervisory body within the scope of the European Union with regard to data protection.
You may exercise the abovementioned rights by forwarding a written and signed communication to the email address comunicacio@caldea.ad, which must contain an attached copy of your passport or another national identity document. Moreover, you can acquire further information regarding your rights by contacting a data protection control authority.
6.- Security:
SEMTEE, S.A. guarantees that the processing performed on personal data will be subject to the utmost professional secrecy, and that the required measures, both technical and organisational, have been put in place to ensure the security of personal data and to prevent the alteration, improper use, loss, theft and processing and/or unauthorised access of said data.
7.- Changes to the additional information:
This Additional Information will potentially be subject to changes that are in accordance with the applicable legislation at any time.
Last updated on the January 8th, 2019
© 2023 Caldea. All rights reserved
© 2023 Caldea. All rights reserved
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