For safety reasons, children under 5 are not admitted. For children aged between 5 and 12 years a document must be presented to prove their age and they must be accompanied by an adult (there must be one adult for every three children). All people below the height of 1.30m must wear arm bands. For hygiene reasons, people with surface wounds or bandages or plaster casts on any part of their body will not be admitted.

1. Book online at: www.caldea.com 
2. At the centre's reception desk.
3. Call us and reserve for the current day (subject to availability) except for treatments. 

1. Registration and payment: The Club's services must be reserved in advance through our Reservations Desk. When you make your reservation we will ask you for a payment and deposit equivalent to 50% of the total amount for the selected programme. You must pay the remaining 50% when you arrive at Caldea.

2. Times: You can start the programmes on any day of the week. Preferably, services are provided in the morning (from 9am to 3pm). 
If you have a preference in terms of time (morning or afternoon) you should inform us when making the reservation.
When you make the reservation we will tell you your admission time. If a customer arrives late Caldea cannot guarantee that the service they have booked can be fully provided in the case of Club services and booth treatments.

3. Cancellations: All cancellations must be made in writing (via post, fax or e-mail). If the cancellation is made less than 48 hours' before the programme starts, Caldea will not refund the payment or deposit.

Caldea will not accept responsibility for any incidents arising from a failure to comply with the centre's rules or incorrect use of the facilities and services. Accidents which occur due to slipping are the customer's responsibility. Failure to follow the rules correctly will lead to the immediate cancellation of your admission. Caldea is not a medical centre. Consult your doctor if you have health problems.